Return Requests

return request

To send us a return request:

  1. Log into your customer account . You also have the option to log in as a guest.
  2. Enter your email address that you used to place the order in the appropriate field and click "Continue" .
  3. Copy the 6-digit verification code that you received by email.
  4. Paste the confirmation code into the field in the customer login.
  5. Click on the order you want to send a return for.
  6. If your order contains multiple items, select the items you wish to return.
  7. Select a return reason and add a note for us.
  8. Click on "Request a Return" .
  9. If we approve your return request and return shipping is required, you will receive shipping instructions and a return label via email. Once we receive the product, we will issue you a refund.